I have tried the WiFi troubleshooting and still nothing. We would like to show you a description here but the site won’t allow us. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. Support tell me that this is fine and is an indicator of network status in the area. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Green power light is flashing and WiFi light is green. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Blue Flashing Light On Wifi Pod. Switch on the power button. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. If this fails, you'll need to report your fault. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. 10 If you have more than one WiFi Booster you will. One blue/red light behind the wireless button on the front panel. Solid White; Red Light; Dim White Light; Green Light; Blue Light; Flashing White; Slow and unresponsive internet; Understanding Your Router Lights; Conclusion: LEDs And Their Meanings; Hub 4 Features at a Glance 4 Ethernet ports. on 16-10-2022 12:27. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Stream from Virgin Media. 1 ACCEPTED SOLUTION. It isn't on during normal use, but turns red if there is a problem. Recording in progress. My advice for anyone with the pod problem would be to arrange a technician to call. A slow flashing green light. We would like to show you a description here but the site won’t allow us. You can use a pen or paper clip to do this. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. We would like to show you a description here but the site won’t allow us. Contact Virgin Media support. We would like to show you a description here but the site won’t allow us. A green light or flashing green means it's starting up. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. Hey. On our wavelength. We would like to show you a description here but the site won’t allow us. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. The green light might be flashing because of a faulty link. Give the remote a go, and see how that works. 5x red flashing light. on 19-09-2023 03:59. On Hub 3 a flashing green Wi-fi icon. I'm on a Superhub 3. - Usually by unplugging everything and plugging in only the power cord, I can get the Tivo. Today I've received my hub 5 and green light is flashing for few hours now. It can be quite frustrating when your internet goe. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. I've tried removing/replacing batteries, reboot using TV+rewind and resyncing with TV+0 but nothing is working, I am just getting a continuous white flashing light for a few minutes then nothing. Been on for more than 24 hours and have had 3 frustrating calls with Techs who have reset and told me I'd be good to go in 30 mins and. . These lights provide a visual indication of the box's current state. my wifi went down suddenly last night and hasn’t come back since. We would like to show you a description here but the site won’t allow us. The POWER LED and CHARGING LED light should be ON. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. 02-02-2023 02:25 - edited 02-02-2023 02:25. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. The lights on the front panel provide important information about the status of your DVR. If the remote has stopped controlling the volume and you’re using. I have followed the help tools by rebooting the tv box, I have c. Hello. Wait a few minutes for the Hub to clear its settings and reboot. Once the download is complete, the Hub will take a few. No internet - Green flashing internet light. on 30-11-2022 19:19. The power light of the Virgin Media Hub 3. No Power to AC unit. Follow the steps below: Step 1. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Hey folks. We would like to show you a description here but the site won’t allow us. Manage Your. Flashing lights can be caused by environmental or device issues. We would like to show you a description here but the site won’t allow us. on 30-09-2023 15:19. Options. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. The power light will remain on. This flashes during set up, and then stays green for 2 minutes when you're done. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. The power light should switch on and start flashing; Next, hold the WPS button on the booster and hold for 10 seconds, then release; The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the boosterRe: Flashing green light hub 5. We would like to show you a description here but the site won’t allow us. Rebooted several times, and waited for hours to download the update. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. 11-02-2023 13:45 - edited 11-02-2023 13:47. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Please - 5425686. On restart it went to a solid green light with no internet. For a brief period, press. Virgin Media Hub 5, Hub 5x, and Hub 4 Lights Meaning. On the back of the Hub 3. Its a Hub 3. Give the hub 5 -10 minutes to reboot, it will start to flash different. Our hub 3 is online and connected to the wifi however there is no internet. We would like to show you a description here but the site won’t allow us. It has done for over a couple of hours now. Joining in. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. I'm not sure what else i can do to fix this any help would be amazing. It isn’t on during normal use, but turns red if there’s a problem. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Amber/Yellow. 0 Kudos. The Virgin Tivo box has several lights located on the front of the box. (Beginner’s Guide) By Graeme November 10, 2023 Internet Your Virgin Media router uses LED lights to tell you about the device’s current state. 0 to connect to compatible WPS devices. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. First thing is to check for any “known network faults in your location - Try in 2 places. Flickering means activity on the port. Options. We would like to show you a description here but the site won’t allow us. Various previous posts seem to suggest this is to do with firmware updates but this has been going on all day and there is no wifi connection in the. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. You will see a solid white light ring if you have a Hub 4. hub 4 started flashing white, and keeps cycling from solid, to flashing. 14-04-2023 15:38 - edited 14-04-2023 15:41. We would like to show you a description here but the site won’t allow us. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. Green power light is flashing and WiFi light is green. Please try the following exactly as typed. I have checked the service status in my area and it says no issues. Off means wireless is disabled. We would like to show you a description here but the site won’t allow us. I have done that and the light is now green. We would like to show you a description here but the site won’t allow us. Tried reset button, nothing. Teams meetings keep freezing. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. The power light at the bottom of the device is the only light that should shine if everything. Hi I recently moved broadband from Talktalk to Virgin. We would like to show you a description here but the site won’t allow us. This means that there is an issue with the telephone system. The reason that your Virgin Media router is flashing green is that it is searching for WPS. My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. If it has. Options. 0, next to where you connect the power cable is a small power switch. The Wi-Fi light: If this is blinking or solid green,. Ask for FREE. The red light indicates that there’s no connection to Virgin’s network. Telewest wall socket: no visible power to be switched on. Claimed Pod (by another account) PULSE. Virgin Media. Solid green wifi light, flashing green arrow and power light. Wait 5-10 minutes for the Hub to reboot itself. We would like to show you a description here but the site won’t allow us. Blue light means the hub is working fine. Please check this setting and enable cookies (if disabled)9. It goes to a blue flashing light and then stuck on solid green and a spinning circle on the browser page at 192. As soon as the hub is ready, you will see the white power lamp. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Here is a handy guide to the light on your Hub 5. We would like to show you a description here but the site won’t allow us. Having searched around I. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. My TiVo box tried to run an update. on 30-11-2022 19:19. We would like to show you a description here but the site won’t allow us. Your CMTS provider, Virgin Media, must reset the connection. Green flashing base light for hours, no internet. The WPS button is just above the Virgin Media logo. not sure if this is normal or not. If it’s flashing green, it’s starting up. This might result from a faulty cable connection, a modem-mode. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. It keeps flashing green and then flashing white and my connectivity is still in and out. fish tanks) Away from baby monitors and cordless phones. Area 14. We would like to show you a description here but the site won’t allow us. Virgin said it was the new software update colour. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. on 01-04-2023 20:55. i. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. It would appear to be morse code for A T E, but I could just be looking into it too much. Options. If it’s off, you don’t have an internet connection. I have switched it off and on and reset it a few times. However, if you see a red light, it means that there is a problem with your internet connection. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. WiFi Light : Solid Green: WiFi is on. Virgin Media has four different routers depending on when you became a customer and the type of broadband. Options. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. It was a black screen with the info that the channels were updating etc. _____________. on 09-08-2023 15:21. We would like to show you a description here but the site won’t allow us. Got to 3 out of 3 and then box restarted again. It's happened 2 other times (always after power outages) and I've been able to get it working, but this third time I can't get it to boot up. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. Hey folks. £5. Your Hub is offline for some reason. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. It is an electrical surge suppression device & should not be removed. I'm a brand new customer to Virgin and I just received my Home kit today. Flashing green: The Hub 3 is starting up. This means the Hub is switched on, but your WiFi has not been activated. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. The power plug on the back. First installation and flashing green light. on 12-09-2023 09:08. If so try two things. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. hub 5 flashing blue light. Ethernet 1-4 – Solid green when a device is connected to those Ethernet ports. Any help greatly appreciated. Hub 4 stuck with flashing green light. Browse Virgin Media Virgin Media Community. White. First installation and flashing green light. 2. A flashing red power light signals that there’s an issue that needs addressing. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. All Rights Reserved Hold the pinhole reset button for 10 seconds on the back of the Hub. Options. Hello. We have had a Hub 3 for a year with no problems. Internet LED. The Power light illuminates, and the connection network light will start to flash amber. Hi, Having issue with the router with wifi symbol showing solid green and flashing green bar at the bottom. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. Make sure that the cable is well connected to the splitter. Phone. Factory Reset Your Hub. Thanks. The Stream remote. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. However, then my wifi stopped working. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. Flashing Red – Updating firmware. Media Router Flashing Lights. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Because you resetted the modem, the log might be not correct. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. It means that your router is connected to the internet and is transmitting data successfully. Virgin Media Hub 5 Light Status Overview. Doesn't matter where I plug it, near or far from the router. We would like to show you a description here but the site won’t allow us. 2. All Rights ReservedThe reason that your Virgin Media router is flashing green is that it is searching for WPS. White. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Options. . Adding an Extra Booster. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. If it’s not a technical issue you need help with then we’re here to support you on. Rebooted several times, and waited for hours to download the update. on 21-03-2023 06:43. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. The WPS button is just above the Virgin Media logo. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. We would like to show you a description here but the site won’t allow us. The service status in our area shows no issues. I have logged in to the routers settings and nothing looks untoward there. A red light means there is an issue with your connections even though the Hub is on. The green light will also illuminate if you’ve pressed the WPS button to connect another device to the wireless network. No issues in area currently. We would like to show you a description here but the site won’t allow us. 13 minutes ago. The service status in our area shows no issues. For your hub and what you've said; Red light. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. A green light. Options. Don't have a VM wall plug, but have one of the old NTL ones. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. We would like to show you a description here but the site won’t allow us. Make sure all cables coming into and out of the Hub are pushed in firmly. We would like to show you a description here but the site won’t allow us. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. FPL ON Call box attached to AC flashing green light, not solid green light. Hello, my wifi pod is not working anymore. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Then goes off. We would like to show you a description here but the site won’t allow us. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Options. I use an NTL TV socket for broadband. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. 4. N/A . I first plugged the wifi cable into the wall and this is what happened. I got the kit today and tried to install it. Options. We have a flashing green light, and a solid green WiFi light. The Virgin connect app just says no pod detected. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Find your router’s power button and press it to do this. No matter what I do the original pod won’t connect to the hub wirelessly. Power Light: This light will be blue when the box is switched on. Called VM for activation and checking. We would like to show you a description here but the site won’t allow us. Solid Red & Green = Hub failed to start correctly. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. You can use a pen or paper clip to do this. Do this now if needed, as it's a £25 fee if done later. When the device begins to pair, the system light can flash red. 2. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 83 per day if we don’t install your services on the promised day until installation’s completed. Plug each one into a mains socket and switch on. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Easy to set up, coverage has. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Now, navigate to the Advanced Settings, then click on Wireless. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. White. Options. Back panel power and reset button. This’ll only take a few minutes,. I don't know what the other small light is for. HUB 5 Flashing Blue Light. A power adaptor to plug into the Stream box and a power socket at the wall. Press the Home button on your Virgin remote and navigate through the Help and Settings category to the Clear or Reset TiVo box option and then select Reset. My TiVo box tried to run an update. Do I plug the broadband into it now? - 5444812. 0, next to where you connect the power cable is a small power switch. If this is flashing green, then the router is connected to the internet, and if you. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I went into modem mode and then back out. We would like to show you a description here but the site won’t allow us. We get a constantly flashing green light, which means it's trying to get an Internet connection. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Super hub - Status lights and control buttons. Flashing green: The Hub 3 is establishing a connection to the internet. Even phoned VM to activate the router and got a text confirming it has been activated. TFTP/recovery blink (issue with bootloader) RAPID BLINK LOOP. No downtime reported in our area either.